Why this Blog?

I have been blogging for three years. But I never figured out what made a blog interesting. I have many interests and often I muddle them all up in the same blog. Now I know what does not work.

I decided to create "What I saw, What I thought" as a blog to capture my experiences and thoughts as a customer to remind myself (and may be others) what goes through a person's mind when she consumes marketing and sales campaigns.

I am a MBA/MSW from Washington University in St. Louis. A proud alum of Political Science, Chulalongkorn University and Rajini in the beautiful Bangkok and P.S. 183 in the fantastic city of New York. I started a company called Molberi as a sideline business focusing on creating a business that does right by its artisans and customers and the planet. This philosophy is called "Happy People, Happy Planet" .

I hope to use WisWit as a tool for capturing my learning as well as my inspirations for business through consumption of other brands' marketing.

Monday, January 11, 2010

Dominos New Pizza


Is it worth it?
What I saw: MSNBC reported on Dominos new bold marketing campaign airing their dirty laundry and telling everyone "out with the old, in with the new".
What I thought: Oh my *&^ goodness! What an idea and what a management team to approve this. Bold! I thought, this is a company that was not afraid to listen to how bad their product is in customers perception and this is a company that allowed the creatives to actually get creative. Now, it could really blow up in the face if the "new" isn't as good or is worse. That's the trick, isn't it? But being so bold in the campaign, it tells customers that they must have really spent time to create something new because it is way too risky if it sucks. Now, some will still hate the pizza, but who cares? This campaign just brought the name Dominos back to customer's minds and to the attention of marketing professionals.

What I saw: The campaign website http://www.pizzaturnaround.com/
What I thought: Just the name of the website says it all - Pizza Turnaround. It's "PIZZA" - the industry and the food- not just "Dominos" that is being "turned around".

What I saw: Stephen Colbert's skit on Dominos
What I thought: THIS is the home run for the campaign. Paid or not paid, I don't know, but the skit shows that this marketing campaign has become a PR golden egg.

YES! It's worth it!